Student Conduct, Professionalism and Dispute Resolution

As future health care professionals and health science researchers, UCSF students are held to high standards of behavior, particularly in matters of ethics, judgment and professionalism. Student conduct is often directly relevant to a student's academic performance. Matters relating to student conduct are therefore initiated by the deans of the schools and Graduate Division (or their designees). The dean shall be made aware of alleged misconduct and determine whether to utilize either procedures related to academic professionalism standards or student conduct procedures. Both avenues allow for informal or formal resolution of the issue(s). Initiation of one procedure does not preclude the use of the other resolution or investigative options.

Issues of Academic Professionalism

Breaches in academic professionalism, considered a core competency by the UCSF School of Dentistry, are differentiated from instances of student misconduct. Any breach of academic professionalism will be addressed via the process outlined at Professionalism at the UCSF School of Dentistry

Issues of Student Conduct

Issues of student misconduct that do not qualify as breaches in academic professionalism (e.g., cheating, plagiarism, forgery, theft, lewd conduct) and violations of any of the policies outlined in Policies Applying to Campus Activities, Organizations and Students (PACAOS) 102.00 – 102.25 may result in the initiation of student conduct procedures. The School of Dentistry utilizes the student conduct procedures outlined in PACAOS 104.21.

Student Grievance Procedures

Grievance procedures are available to students who believe the University has violated their privacy rights, discriminated against the student or otherwise violated their rights as outlined in section 110.00 of the Policies Applying to Campus Activities, Organizations.

Grievance procedures related to academic issues are appropriate only in cases in which the student believes bias or wrongdoing by a faculty member has occurred. Grievances are not the same as disagreements. A student cannot grieve an assigned grade, for example, merely because the student disagrees with the grade.


The Office of the Ombuds is a resource for all members of the UCSF community. The office provides a confidential, neutral, informal and independent place to discuss campus-related problems and can help identify and evaluate options, provide information, facilitate conversations between conflicting parties and make referrals when necessary. The office offers assistance with:

  • Conflicts (interpersonal, workplace, academic)
  • Perceived unfair treatment
  • Improving communication
  • Understanding UCSF policies and procedures
  • Navigating campus administration

Contact the Office of the Ombuds at at 415.502.9600 or visit for more information.